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Customer Testimonials

Southern Oregon Subaru Volvo Mitsubishi Reviews and Testimonials


I was looking for a used Subaru and I trusted SOSVM

"Almost every time I get in my new/used car I say 'I love this car!'  Thank you all for helping me get my sweet car!"

~ Barbara Dinkowitz



My experience was wonderful!

"Everyone at Southern Oregon Subaru has gone way beyond any expectations for kindness and customer service, especially Shannon in Service & Chris and Brian in the main office."

~ Kay Henry


Thank you so much!


"I was treated very well.  Dave, Wally and the desk manager did everything they could to get me into my beautiful XC90.  I love my car!" 

~ Erica Paddock


Kudos to SOSVM!

"Craig Pena is a good salesman and an excellent representative for your dealership.  Wally in Finance is a super-star who went the extra mile to get the rate I requested."

~ Christopher Miller



Will recommend highly your dealership and services

"We were a cold walk-in customer.  We were greeted by a salesman in your car lot.  He explained & showed us your new & used vehicles.  When we requested pricing he referred us to Bob Adams.  The first salesman was polite & knowledgeable of your products.  Several hours later we negotiated successfully the trade of our vehicle for a 2011 Outback.  Mr. Adams was most knowledgeable & accommodating.  He is an asset to your employ.  We were treated in the highest respect & will recommend highly your dealership and services."

~ Michael Kilgore 1/18/2012


The best car-buying experience I've ever had

"My wife and I recently purchased a 2011 Legacy sedan from Southern Oregon Subaru. I'm delighted to have the opportunity to share our experience. We had done our homework ahead of time (one reason we were shopping for a Subaru) and had narrowed the choice to a few models.

Salesman Nick Allen was not only patient & courteous, he knew the facts on every model we test-drove (including the engineering & development history). The Sales manager was friendly and surprisingly open in sharing cost & pricing information (are you guys sure you're car salesmen?). After the purchase, Customer Rep Wendy Crutchfield walked us through the manual plus options for additional features with humor and professional ease.

From arrival to departure was less than 3 hours and we're still pinching ourselves over our level of satisfaction with the experience. Not only would I recommend the staff and product at Southern Oregon Subaru without hesitation or reserve, I would have to characterize our purchase as the best car-buying experience I've ever had (maybe 30 rigs over 40 years). I have no doubt we'll be back.
"

~ Matthew McAuliffe



Happy owner of 2012 Legacy

"I just purchased my second Subaru Legacy! What a joy the whole experience was. My salesman, Dave Skolnik, sold me my 2006 Legacy way back when and, pleasantly, sold me my 2012 Legacy. He made it fun! He is knowledgeable and just persistent enough to make you smile. This purchase is the 4th Subaru for our family - all purchased from Southern Oregon Subaru. We have referred numerous friends as well, and each has had just as enjoyable an experience.The professional, personable and caring way that this dealership operates and treats their customers will inspire new customer loyalty and guarantee returning customers when a new car is needed. Thank you Southern Oregon Subaru!"

~ Paula York


I love my Subaru Baja

"One of the things I do with it is use it to pick up food bags in my work as a volunteer coordinator for the Medford Food Project. On pick up days I drive all around Central Point and pick up the food bags my neighbors leave on their front porches. That food then goes to families in need in our region."

~ Scott Perry


Very pleased with our purchase  

"We bought our last car from Southern Oregon Subaru. We were very stressed trying to find the right car at the right price. We ended up buying a used van from this dealer. They worked with us on the price and the salesman even drove out to our home so my wife could sign the final paper. We would not hesitate in buying another car from them. We felt that we got a good deal."

~ Ron R.



Multiple good experiences!


"Jeff and Brian both worked to get me good deals to match what I'd researched the vehicles were worth. Had to wait long time for most recent car--too popular a model"



Very friendly, very professional, and real people
 

"My wife and I have purchased multiple cars from Southern Oregon Subaru and everyone has been extremely helpful!! Matt, Bob, Brian, and Randy have all worked relentlessly to take the utmost care of us while really listening to our needs. They always had what we were looking for and were very accommodating. We have purchased 5 vehicles from them and we have always walked away smiling and feeling like we got the best deal possible. Very friendly, very professional, and real people. They always make us feel like family. No game playing, just good business."

~ Christopher



Satisfied in Grants Pass!!!


"Elated I have to say how surprised I was to see a negative review. We are first time customers and bought a 2010 Forester. Not only was our experience when purchasing beyond wonderful. But, the after the sale service has been remarkable. We have not had one person be rude in any way and actually everyone has bent over backwards to make sure we are well taken care of. I have been recommending my family, friends and anyone I hear talking car buying to Southern Oregon Subaru. We simply cannot say enough good about them. Especially Shannon and Matt Meade."

~ Emily



"They were nice to work with -- very rare in a car dealer in Medford."

~ Kyle



I love my 2007 Subaru Impreza Wagon
 

"I get so many compliments on it. I am a 27 year old fitness business owner and varsity soccer coach. I needed a car that could carry what I needed but also looked sporty and young. I put some new wheels on it, racks, tinted the windows and now it looks young and fun. I also mountain bike and so I can get where I need to go with it as well as getting up to the mountain to get my snowboarding in. There is plenty of room I can be a surrogate soccer mom as well, there's room to haul my players if they need it. I have never owned a Subaru but I LOVE MINE!!!!!!"

~ Lucianne Crenshaw


It saved the life of my friends and I

"I went off a cliff with 4 friends in my 1995 Subaru Impreza, 2 of them were not wearing seat belts. The car flipped twice, and was completely totaled. We crawled out without a scratch. That car had taken me up and down every mountain, and when I when over the edge it saved the life of my friends and I. That is what made that Subaru my Subaru."

~ Doah Henius



It takes a licking and keeps on ticking

"I have run into my garage, backed up into a tree with the door open, ran over curbs and my hub cap rolled. But even after all this abuse and 216,000 miles, my Subaru keeps on running and has never left me stranded."

~ Wanda Norgaard



"You guys are SO fast that I didn't finish my coffee!!"

~ R. Verbeck



"Always a great experience - Thank you."

~ Tia H.


"Thanks for the shuttle service."

~ Mary K.



"It is obvious that your people take great pride in what they do.  It wasn't so much the car that brought us back as it was the people we talked to." 

~ Betty D.



"One of the reasons 'I Really Love My Subaru' is Shannon Meade in your Service department.  She always greats me with a warm smile.  Shannon is patient, knowledgeable and willing to answer my questions.  She is a definite asset to Subaru!"

~ Lori M. 



"What a surprise for my birthday (on September 30th)!  Thank you very much for the surprise and I do feel honored by S.O. Subaru, Rick and Shannon and everyone who works there."

~ Lucille Cordeiro



"You have a good product and seem well organized.  It was easy buying from you."

~ John Ames, Medford, OR



"I'm so happy with my Subaru; best car I ever had!  Christian was a big help.  Everyone loves my car!  I send them all your way. Thanks :)"

~ Daniell Oman


"The Outback is more than we expected and your staff is great; very professional.  We will tell all of our friends about the great deal and service.  Thank you."

~ Paul & Diane Schmidt, Medford, OR



"I had a great experience and appreciated Jeff Nickel and everyone's helpful nature.  I didn't have the best credit but still left with what I was looking for.  I'm very happy to be driving my new used 2005 Subaru Forester.  Thanks!"

~ Jessica Jacobson, Medford, OR


"Everyone involved in my purchase made it as good an experience as possible!  John (Bermea) was terrific!  Thanks to all and thanks for the lovely surprise gift!"

~ Katherine Swindell, Medford, OR



"We could not have been treated better.  100% positive experience!"

~ Betty D., Medford, OR


"Bob Adams is why we keep coming back to SOSVM.  He sold us a new Volvo in 2003 and our 2011 Subaru."

~ Hillary B., Medford, OR


"In 2003, we looked specifically at Volvos because of their safety features.  I wanted something that would last.  We have had over 8 years of personal service and satisfaction as S.O.V. in Medford.  As I told my husband, 'my car is built like a tank, and I am going to drive it until it falls apart.'  128,000 miles, it is still going strong.  Many thanks to the staff and management as S.O.V.  We appreciate you."

~ Sincerely, Jaye D. 



"The SOSVM Team has done it once again - my 120,000 mile service and more exceeded my expectations.  My Endeavor drives like new and is good for another 120,000!  Rick made sure I had the best coupons; sherry asked if I needed a ride; and I got to drive a cool loaner Subaru - still not as cool as my endeavor.  EVERYONE ON THE SOSVM TEAM IS PHENOMENAL!  Shannon went above and beyond her duties to make my experience informed, cost-effective, and pleasant.  Jon looked pretty; my tech made certain all maintenance and repairs met Mitsubishi specifications and standards, which is why I always come back!  (I used to drive from Bend, OR)  My endeavor even got a complimentary wash.  Thank you one and all for keeping me safe, happy and on the road."

~ Renee Olmsted, Grants Pass, OR


3rd Subaru I bought from you!

"Great dealership.  Much better than a lot I've dealt with.  More customer-friendly, and great follow-up after sale."

~ Robert Cartmell, Medford, OR.


"My son researched finding the very safest reliable car for me.  Thanks to him & your wonderful business, I have the "perfect" car now."

~ Patricia Klein, Medford, OR


"Subaru is a great eco-friendly company with wonderful friendly helpful staff that work hard for their clients."

~ Susan Boman, Medford, or.




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Hours

  • Monday: 7:30 Am - 7:00 Pm
  • Tuesday: 7:30 Am - 7:00 Pm
  • Wednesday: 7:30 Am - 7:00 Pm
  • Thursday: 7:30 Am - 7:00 Pm
  • Friday: 7:30 Am - 7:00 Pm
  • Saturday: 7:30 Am - 7:00 Pm
  • Sunday: 10:00 Am - 7:00 Pm